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<p class="MsoNormal"><span style="font-size:11.0pt">Hi Denise, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I just tested the 3 titles and what I’m seeing is a bit odd (or maybe completely normal!?), I’m not actually sure. When I click from Primo I’m taken to an EBSCO publication page (Screenshot 1). Only after
clicking on the publications date off to the right (2017, etc) am I taken to where I can view/download a pdf of the book (Screenshot 2). I’ve attached screenshots hoping you can follow my bread crumbs.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If that is how it’s supposed to work, then I guess all is good. However, I think this can be a bit misleading for users that click on the link from Primo. They expect to see a pdf somewhere of the item they
want and in this case are required to click again to find that. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Kind Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:16.0pt;font-family:"Bradley Hand"">Megan</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Megan Ruenz<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:11.0pt">Assistant Professor, E-Resources Librarian</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">and Science Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Buswell Memorial Library <br>
Wheaton College (IL)<br>
630.752.7654<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">megan.ruenz@wheaton.edu<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">ERMCommittee <ermcommittee-bounces@carli.illinois.edu> on behalf of Wallis, Lisa via ERMCommittee <ermcommittee@carli.illinois.edu><br>
<b>Date: </b>Monday, April 3, 2023 at 4:29 PM<br>
<b>To: </b>Green, Denise D <dgree1@uillinois.edu><br>
<b>Cc: </b>ermcommittee@carli.illinois.edu <ermcommittee@carli.illinois.edu><br>
<b>Subject: </b>Re: [ERMCommittee] EBSCOhost Consumer Health Complete<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hello, Denise.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">I just tested all 3, and they are available. The links work as expected. However, I have these CZ records activated in our IZ due to the OpenAthens authentication issues with EBSCO databases.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Lisa<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">On Mon, Apr 3, 2023 at 4:02 PM Green, Denise D via ERMCommittee <<a href="mailto:ermcommittee@carli.illinois.edu">ermcommittee@carli.illinois.edu</a>> wrote:<o:p></o:p></span></p>
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<p style="margin:0in">Please look up these ebooks in your library’s Primo VE. Can you connect to full text in “EBSCOhost Consumer Health Complete” as expected?
<o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in">They are short ebooks or booklets. <o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in">Thanks for testing for me. <o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in">Denise Green, CARLI<o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in">Back pain : finding solutions for your aching back / medical editor, Jeffrey N. Katz, ISBN 1-61401-069-2<o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in">Neck pain : a troubleshooting guide to help you relieve your pain, restore function, and prevent reinjury. ISBN 1-61401-132-X<o:p></o:p></p>
<p style="margin:0in"> <o:p></o:p></p>
<p style="margin:0in">Heart Failure: Understanding the Condition & Optimizing Treatment.
<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">-- <br>
ERMCommittee mailing list<br>
<a href="mailto:ERMCommittee@carli.illinois.edu" target="_blank">ERMCommittee@carli.illinois.edu</a><br>
<a href="https://lists.carli.illinois.edu/cgi-bin/mailman/listinfo/ermcommittee" target="_blank">https://lists.carli.illinois.edu/cgi-bin/mailman/listinfo/ermcommittee</a><o:p></o:p></span></p>
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<o:p></o:p></span></p>
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</span></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p style="margin:0in"><i><span style="font-family:"Calibri Light",sans-serif;color:black">If you'd like to meet with me, please
<a href="https://urldefense.com/v3/__https://calendar.app.google/6877kZBhVLcNiGnf9__;!!DZ3fjg!_yBfYhoBHPv7WSBns_aaDGcHCO_IePxYvgrYpfqM938qPUcib4wmQu5mYU_7Mhk-tE3AHoE0WrfhPHcc3OE3tNWLSyDX$" target="_blank">
schedule yourself on my calendar</a>.</span></i><o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#004A98;background:white"><br>
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</span></b><o:p></o:p></p>
<p style="margin:0in"><i><span style="font-family:"Calibri Light",sans-serif;color:black">Need help navigating the NEIU Libraries' resources? Check out the <a href="https://urldefense.com/v3/__https://neiulibraries.libguides.com/tutorials__;!!DZ3fjg!_yBfYhoBHPv7WSBns_aaDGcHCO_IePxYvgrYpfqM938qPUcib4wmQu5mYU_7Mhk-tE3AHoE0WrfhPHcc3OE3tLQ_yzhv$" target="_blank">Introduction
to Research at the NEIU Libraries</a> guide. You can also <a href="https://urldefense.com/v3/__https://www.neiu.edu/neiu-libraries/ask-librarian__;!!DZ3fjg!_yBfYhoBHPv7WSBns_aaDGcHCO_IePxYvgrYpfqM938qPUcib4wmQu5mYU_7Mhk-tE3AHoE0WrfhPHcc3OE3tN-9aNYJ$" target="_blank">reach
out through chat or email</a> any time if you have questions.</span></i><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p style="margin:0in"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#004A98;background:white">Lisa Wallis,
</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;background:white">eResources & Systems Librarian / Associate Professor<b>
</b></span><o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#004A98">NEIU Libraries</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98">Northeastern Illinois University</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;background:white">5500 North St. Louis Avenue, Chicago, IL 60625</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;background:white">Phone: (773) 442-4571</span><o:p></o:p></p>
<p style="margin:0in"><o:p> </o:p></p>
<p style="margin:0in"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#004A98;background:white"><a href="https://urldefense.com/v3/__http://www.neiu.edu__;!!DZ3fjg!_yBfYhoBHPv7WSBns_aaDGcHCO_IePxYvgrYpfqM938qPUcib4wmQu5mYU_7Mhk-tE3AHoE0WrfhPHcc3OE3tEjfJ_Bj$" target="_blank">www.neiu.edu</a></span></b><o:p></o:p></p>
<p style="margin:0in"><o:p> </o:p></p>
<p style="margin:0in"><a href="https://urldefense.com/v3/__https://www.neiu.edu/__;!!DZ3fjg!_yBfYhoBHPv7WSBns_aaDGcHCO_IePxYvgrYpfqM938qPUcib4wmQu5mYU_7Mhk-tE3AHoE0WrfhPHcc3OE3tLui17__$" target="_blank"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1155CC;background:white;text-decoration:none"><img border="0" width="210" height="36" style="width:2.1875in;height:.375in" id="_x0000_i1025" src="https://lh3.googleusercontent.com/X0pKTl5-gRQUEKXYS7EIkxYoBT9kxuJZG3CslkLOUSM1pR6tuGxaPGel20OrLpBLICNgWTz8UK-w1BiOQCVRGIS8zLjQTRvEqVJn10SM1dj4jPWy_n7zH0okLDgCNfycpMrWHBY"></span></b><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1155CC;background:white"><br>
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