[ERMCommittee] Anyone else experiencing issues with Alma/Primo VE SAML login

Imre, Andrea aimre at siu.edu
Sun Sep 17 01:15:09 UTC 2023


Hi,

We have started to experience issues with our SAML (Azure) login this afternoon.  SAML works for other library resources and for other campus services.  Only Alma and Primo VE are affected and strangely the login process goes like normal, we enter our credentials, we are authenticated by Azure (SAML) but then Primo VE displays a weird message we have not seen before.
Nothing was changed in our integration profile.

Primo gives us this error: see yellow bar running across screen: https://urldefense.com/v3/__https://app.screencast.com/my984LeHgzpot__;!!DZ3fjg!-UxS5O0LPfCsdAZcpFUqcISX5JaNPvqlJEIAFPuGX672dTeNbY5uHyv7tLLdn3WzAkcLPp55f4yvMaRJOksSquPA$ 

Alma gives us this error: https://urldefense.com/v3/__https://app.screencast.com/ULsEfrV8eef6q__;!!DZ3fjg!-UxS5O0LPfCsdAZcpFUqcISX5JaNPvqlJEIAFPuGX672dTeNbY5uHyv7tLLdn3WzAkcLPp55f4yvMaRJOnLyxBQd$ 


Anyone else relying on SAML having any issues or is it just us?


Andrea

********************************
Andrea Imre
Associate Professor
Electronic Resources Librarian
Southern Illinois University Carbondale
Morris Library - MC6632
605 Agriculture Dr
Carbondale, IL 62901
phone: 618-453-4339
fax:  618-453-3452
e-mail: aimre at lib.siu.edu<mailto:aimre at lib.siu.edu>

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