[ERMCommittee] Help with Elsevier off-campus linking

[Wallis, Lisa]

Thanks to fellow committee member Robin Hofstetter for letting me know the
OA redirector/proxy should not be used on Elsevier collections. That did
the trick! Off-campus access is restored.

On Thu, Nov 9, 2023 at 3:22 PM Wallis, Lisa <l-wallis at neiu.edu> wrote:

> I received a some troubleshooting emails recently regarding linking from
> Primo VE to Elsevier titles while off campus. Last I knew, it was working
> fine, and as with many e-resources issue, I'm not sure where the problem
> lies. I figured the problem may have originated with Elsevier, since it's
> their landing page that is problematic. They told me to contact OpenAthens.
>
> Here is a video:
> https://urldefense.com/v3/__https://screenpal.com/watch/c06ODLVEzvV__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpLb9YL5C$ 
>
> Is anyone that is using OpenAthens successfully able to link between Primo
> VE and Elsevier content while off campus, and if so, would you mind helping
> me troubleshoot?
>
> Thanks.
> Lisa
>
> --
>
> *If you'd like to meet with me, please schedule yourself on my calendar
> <https://urldefense.com/v3/__https://calendar.app.google/6877kZBhVLcNiGnf9__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpBfz5i-a$ >.*
>
>
> *Need help navigating the NEIU Libraries' resources? Check out
> the Introduction to Research at the NEIU Libraries
> <https://urldefense.com/v3/__https://neiulibraries.libguides.com/tutorials__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpI4jbixO$ > guide.  Y**ou can
> also reach out through chat or email
> <https://urldefense.com/v3/__https://www.neiu.edu/neiu-libraries/ask-librarian__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpJYH2K1j$ > any time if you have
> questions.*
>
> Lisa Wallis, eResources & Systems Librarian / Professor
>
> *NEIU Libraries*
>
> Northeastern Illinois University
>
> 5500 North St. Louis Avenue, Chicago, IL 60625
>
> Phone: (773) 442-4571
>
>
> https://urldefense.com/v3/__http://www.neiu.edu__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpNxYgCVU$ 
>
>
>
>
> <https://urldefense.com/v3/__https://www.neiu.edu/__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpODg4e-e$ >
> <https://urldefense.com/v3/__https://neiu.edu/__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpKwoY1ur$ >
>


-- 

*If you'd like to meet with me, please schedule yourself on my calendar
<https://urldefense.com/v3/__https://calendar.app.google/6877kZBhVLcNiGnf9__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpBfz5i-a$ >.*


*Need help navigating the NEIU Libraries' resources? Check out
the Introduction to Research at the NEIU Libraries
<https://urldefense.com/v3/__https://neiulibraries.libguides.com/tutorials__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpI4jbixO$ > guide.  Y**ou can
also reach out through chat or email
<https://urldefense.com/v3/__https://www.neiu.edu/neiu-libraries/ask-librarian__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpJYH2K1j$ > any time if you have
questions.*

Lisa Wallis, eResources & Systems Librarian / Professor

*NEIU Libraries*

Northeastern Illinois University

5500 North St. Louis Avenue, Chicago, IL 60625

Phone: (773) 442-4571


https://urldefense.com/v3/__http://www.neiu.edu__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpNxYgCVU$ 




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<https://urldefense.com/v3/__https://neiu.edu/__;!!DZ3fjg!4x0GF7Hygn3s_2nQfzA6WyJp29jat6kaCbDD6-QzPKY-6QOsSWVvOI3SEOgEScSKAZVwn_zlwuDda5kitWaJpKwoY1ur$ >
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