[ERMCommittee] EBSCOhost icon

Mon Aug 19 19:38:46 UTC 2024

Robin and Lisa, Did you get this email that Jenny sent on July 18, 2024 to the E-Resources Contacts mailing list? See below line. If not, try these directions.

I worked with Liz Hollendonner at Millikin University, who through a few different steps got the logos switched out. You could always post this same question to the E-R contacts list – e-resource_contacts at carli.illinois.edu<mailto:e-resource_contacts at carli.illinois.edu>.

Jennifer, Did you use the information below to change the logo in EBSCO Experience Manager?

Hi All,

We've received a couple of reports from libraries that EBSCO has overriden library branding in EBSCO databases to the State Library.  You may want to check on this - and you can log into EBSCOadmin or their Experience Manager to customize the settings to your library.

There's instructions on how to do this at
https://urldefense.com/v3/__https://connect.ebsco.com/s/article/EBSCO-Experience-Manager-Configuring-Branding-Settings-for-the-New-EBSCO-Interfaces?language=en_US__;!!DZ3fjg!9w7zxp9lPds7pWNhU0FZelSyjyWvvZekVhJWsmOU2Fml2vsVb7MTqs526_V3-ynNm281rxspCrhJeJGOxdLTWQR_0JVOMwq1$ <https://urldefense.com/v3/__https:/connect.ebsco.com/s/article/EBSCO-Experience-Manager-Configuring-Branding-Settings-for-the-New-EBSCO-Interfaces?language=en_US__;!!DZ3fjg!6fDg-pTCu6Yg42UMf-RfgRIs5AN67IPDHlOZ3HqCexPdcpJ3iwmsR8qGe4YTetCMIxovNwqrbHdLQZW-ErPRTg0fD4l3lZXjuyiqL7k$> (new interface)
or
https://urldefense.com/v3/__https://connect.ebsco.com/s/article/How-do-I-set-up-Traditional-or-Enhanced-Branding-using-EBSCOadmin?language=en_US__;!!DZ3fjg!9w7zxp9lPds7pWNhU0FZelSyjyWvvZekVhJWsmOU2Fml2vsVb7MTqs526_V3-ynNm281rxspCrhJeJGOxdLTWQR_0DvBTtMZ$ <https://urldefense.com/v3/__https:/connect.ebsco.com/s/article/How-do-I-set-up-Traditional-or-Enhanced-Branding-using-EBSCOadmin?language=en_US__;!!DZ3fjg!6fDg-pTCu6Yg42UMf-RfgRIs5AN67IPDHlOZ3HqCexPdcpJ3iwmsR8qGe4YTetCMIxovNwqrbHdLQZW-ErPRTg0fD4l3lZXjNw73DWw$> (old interface)

Jenny

JENNY EMANUEL TAYLOR (she/her)
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Consortium of Academic and Research Libraries in Illinois (CARLI)
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Marisa Tolbert

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Under the Illinois Freedom of Information Act (FOIA), any written communication to or from University of Illinois employees regarding U of I business is a public record and may be subject to public disclosure.

From: ERMCommittee <ermcommittee-bounces at carli.illinois.edu> On Behalf Of Jennifer Patterson via ERMCommittee
Sent: Monday, August 19, 2024 2:26 PM
To: Wallis, Lisa <l-wallis at neiu.edu>
Cc: ermcommittee at carli.illinois.edu
Subject: Re: [ERMCommittee] EBSCOhost icon

Robin,
I just checked and ours has the correct logo and name.

On Mon, Aug 19, 2024 at 1:57 PM Wallis, Lisa via ERMCommittee <ermcommittee at carli.illinois.edu<mailto:ermcommittee at carli.illinois.edu>> wrote:
Hi, Robin.

We have had a similar experience at NEIU. When we first moved to the new interface, the logo and change was working fine. It seems now that we have the Illinois State Library databases added to our access, their settings may be overriding ours. Just a guess.

I believe they're relying on geolocation so everyone in Illinois has access to the new materials. I hope the ISL gets their notification out soon so we can all know more.

Lisa

On Mon, Aug 19, 2024 at 1:47 PM Robin Hofstetter via ERMCommittee <ermcommittee at carli.illinois.edu<mailto:ermcommittee at carli.illinois.edu>> wrote:
Hi ERM,

I tried changing the EBSCOhost icon in the upper left corner using EBSCO Experience Manager. My changes will not replace the EBSCOhost icon or the URL that links to the state library. I updated the Researcher section. My screenshot shows that my color worked, but the icon changes do not nor does the URL link to our library website.

EBSCO Connect support also said he updated it, but no change.

Have you had success?

Thanks,
Robin

Robin Hofstetter | Roosevelt University, Murray Green Library | Director of Libraries | 312-341-2125 | 430 S. Michigan, AUD 1004, Chicago, IL 60605| rhofstetter at roosevelt.edu<mailto:rhofstetter at roosevelt.edu>

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